7u7a's Privacy Policy

7u7a ("we", "our", "platform") provides a safe and reliable online gaming and betting service for players in Bangladesh. We place the highest priority on our users' privacy and are firmly committed to protecting their personal information.

This privacy policy ("policy") describes what information 7u7a collects, how that information is used, who it may be shared with, and how you can maintain control over your information. By using our website or mobile service, you are agreeing to the terms described in this policy.

We may update this policy from time to time. For any significant changes, we will notify you by email or through the platform. The latest version will always be available on this page.

7u7a may collect the following types of information for the purpose of providing its services, ensuring security, and improving the user experience:

2.1 Information You Provide Directly

Information you voluntarily provide during account registration and management:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Password (stored in encrypted form)
• Payment information (bKash number, Nagad number, Rocket number, bank account details)
• Identity verification documents (national ID card or passport)
• Address information

2.2 Automatically Collected Information

Certain technical information is collected automatically when you use our platform:

• IP address and device identification information
• Browser type and version
• Operating system information
• Time of access to the platform and session duration
• Pages visited and clickstream data
• Information obtained from cookies and similar tracking technologies

2.3 Transaction Information

We store the following information to manage financial transactions properly:

• Deposit and withdrawal history
• Bonus and promotion usage records
• Gaming activity history
• VIP program information

7u7a uses the information it collects only for lawful and specific purposes. We never misuse your information. The main purposes for which information is used are:

• Account Management: Information is used to create, verify, and keep your account secure.
• Service Delivery: To ensure gaming services, betting features, and payment processing.
• Age Verification: To ensure services are provided only to those aged 21 or older.
• Fraud Prevention: To prevent illegal activities, fraud, and money laundering.
• Customer Support: To respond to your questions, complaints, or requests for assistance.
• Responsible Gaming: To identify problematic gaming behavior and provide necessary support.
• Technical Improvement: To improve the performance and usability of the platform.
• Legal Obligations: To retain information necessary to comply with applicable legal regulations.
• Communications: To send promotional offers, newsletters, or important updates (subject to your consent).

7u7a may share information with third parties in specific circumstances and under strict confidentiality agreements. These circumstances are described below:

4.1 Service Provider Partners

Limited information may be shared with payment processors (bKash, Nagad, Rocket, banks), game software providers, and technology service providers — solely for the purpose of performing their designated functions.

4.2 Legal Obligations

Information may be disclosed in response to court orders, government directives, or lawful requests from law enforcement agencies. In such cases, we always seek legal advice and disclose only the minimum information necessary.

4.3 Business Restructuring

In the event of a company merger, acquisition, or asset transfer, user information may be transferred. We will notify users appropriately before any such change.

4.4 With Your Consent

Apart from the circumstances mentioned above, we do not share your personal information with any third party without your explicit consent.

7u7a adopts industry-leading security measures to protect your personal information. Our security framework consists of the following elements:

• SSL/TLS Encryption: All data transmission between your browser and our servers is encrypted.
• Data Encryption: Sensitive information (passwords, financial data) is stored in encrypted form in the database.
• Firewall and Access Control: Only authorized personnel have access to specific information.
• Regular Security Audits: Regular security reviews are conducted to identify and address vulnerabilities.
• Two-Factor Authentication: An additional layer of security for account access.

5.1 Data Retention Period

We retain your information only for as long as necessary to fulfill the purpose for which it was collected, or as required to meet legal obligations. Even after an account is closed, financial and legal records may be retained for a specified period in accordance with regulations.

7u7a uses cookies and similar technologies to improve your browsing experience and ensure service quality.

6.1 Types of Cookies

• Essential Cookies: Required for the basic operation of the platform — login sessions, security tokens, and so on.
• Functional Cookies: To remember your preferences and settings — language selection, display settings, and so on.
• Analytics Cookies: To understand platform usage patterns — which pages are visited most, where issues are occurring, and so on.

6.2 Cookie Control

You can control cookies by changing your browser settings. Please note, however, that disabling essential cookies may affect your ability to use some important features of the platform.

As a user of 7u7a, you retain the following rights over your personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: If there is an error in your stored information, you may request that it be corrected.
• Right to Deletion: In certain circumstances, you may request that your information be deleted (within the limits of legal obligations).
• Right to Restrict Processing: In specific cases, you may request that the use of your information be limited.
• Right to Opt Out of Marketing Communications: You can stop receiving promotional emails or messages.
• Right to Data Portability: You may request to receive your information in a common format.

To exercise any of the above rights, please contact our support team: [email protected]

7u7a strictly does not provide services to anyone under the age of 21. We verify age at the time of registration and work continuously to ensure that minors cannot access our gaming services in any way.

If any user is found to be under 21 years of age, their account will be closed immediately and any collected information will be deleted appropriately. We do not knowingly collect any information from minors.

If a parent or guardian suspects that their minor child is using our platform, please contact [email protected] — we will act promptly.

7u7a's servers and data processing systems may be located in various countries. When transferring data, we ensure that:

• Adequate data protection measures are in place in the destination country.
• Third-party service providers comply with our privacy standards.
• Data remains encrypted during transfer.
• The receiving party is bound by strict data security agreements.

7u7a may amend this privacy policy from time to time due to business needs, technological changes, or legal obligations. For any changes:

• The amended policy will be published on this page.
• The "Last Updated" date will be changed.
• You will be notified by email of any significant changes.
• Continued use of the platform after an update will be considered as your acceptance of the new policy.

If you object to any change in the policy, you may contact us or request that your account be closed.

If you have any questions, concerns, or complaints regarding the privacy policy, please contact us. We take all complaints seriously and will try to resolve them as quickly as possible.

Our privacy team will respond to your request as quickly as possible after receipt. Complex matters will be resolved following a thorough investigation.